Terms & conditions
T&C on orders:
- Full payment to be made within 24 hours after check out. Else orders will be cancelled.
- Payment only via bank in.
- No cancellation or changes after payment is made.
- Preorder items may be delayed sometimes and we are not deemed for the delay. Please note that preorder items may be delayed due to shipping or custom declaration. Also expect delays during festive seasons.
Your order will be processed once payment is confirmed.
T&C on collection:
- Small packages (eg. clothing) are to be collect within 14 days.
- Bulky packages (eg. playpen, carseats) and electronic items (eg. sterilizer) are to be collect within 7 days.
- If packages are not collected after 20 days, we will not be responsible for any faulty or loss.
- Package not collected after 2 months will be considered forfeit and no refund will be given.
- We will be sending texts to remind customers on collection. However if texts are ignored and no collection after 2 months, package will be forfeited.
- Non refundable after 3 days of receiving the item (for non warranty products). So please check as soon as you have received your orders.
- Please understand that we have limited space here, thus we are unable to hold your order too long.